Refund Policy

This policy covers Slicess’s paid plans (Pro, Plus and Ultra), whether you pay monthly or yearly. It’s part of our Terms of Service. Questions? Email support@slicess.com.

The short version

• Changed your mind about a paid plan? Ask within 14 days of your first payment for it and we’ll refund that payment in full.
• Renewals aren’t refundable, but you can cancel any time and keep your plan until the end of the period you’ve paid for.
• The Free plan costs nothing, so there’s nothing to refund.

14-day refund on your first payment

If a paid plan isn’t right for you, email us within 14 days of your first payment for it and we’ll refund that payment in full — monthly or yearly. You don’t need to give a reason.

Once the refund is made, your account goes back to the Free plan and the remaining credits from the refunded plan are removed. Your decks stay in your account.

Renewals

Monthly and yearly renewals aren’t refundable, including for unused time or unused credits, except where the law requires a refund. To stop a renewal, cancel before it happens: your plan stays active until the end of the period you’ve paid for, and then won’t renew.

How to ask for a refund

• Email support@slicess.com from the email address on your Slicess account, and tell us the date of the payment.
• The refund goes back to the payment method you used, through the company that processed your payment.
• Banks and card providers can take several business days to show it on your statement.

Your rights under the law

Nothing in this policy takes away rights you have under the consumer laws where you live.